Privacy Policy for Level Services Limited

1. Information We Collect

We collect personal information that you provide when you:

• Request a quote
• Fill out our contact form

The information may include:

• Name
• Email address
• Phone number
• Company name
• Any additional information you choose to provide

2. Purpose of Data Collection

We collect your data only for specific, legitimate purposes, including:

• Providing you with a quote for our construction services
• Responding to your inquiries or requests
• Improving our services and customer experience

We do not use your personal information for any other purpose without your explicit consen

3. Lawful Basis for Processing

We process your personal information based on:

• Your consent, which you provide when submitting a quote request or contact form
• The necessity to fulfill your request or contract
• Compliance with legal obligations

4. Data Subject Rights

Under the Kenyan Data Protection Act and global privacy regulations, you have the right to:

• Be informed about the collection and use of your data
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Withdraw your consent at any time
• Object to or restrict certain types of processing

To exercise these rights, please contact us using the details provided below.

5. Data Sharing and International Transfers

We do not sell or rent your personal information. We may share your data with trusted service providers who assist us in operating our website or delivering services, under strict confidentiality agreements

If your data is transferred outside Kenya, we ensure that adequate safeguards are in place, in line with the Kenyan Data Protection Act and international standards.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Access to your data is restricted to authorized personnel only

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined above or as required by law. When no longer needed, your data will be securely deleted or anonymized

8. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in law or our practices. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

Level Services Limited
Email: nfo@levelservices.biz
Phone: +254 728 095505
By using our website and submitting your information, you agree to the terms of this Privacy Policy. This policy is designed to comply with the Kenyan Data Protection Act, 2019, and global data privacy standards, ensuring transparency, accountability, and respect for your privacy rights